The Matalan site to be accessible and usable by as many people as possible. So if you have any difficulties in using our site, please let us know so that we can improve and cater for your needs, whatever device you'd like to use.

We love to hear your thoughts, so why not give our friendly customer service team a call on 0333 0044444 Monday- Sunday 8am- 6pm, drop us an e-mail to or you can access our facebook page and use our Help functionality, where you can ‘live chat’ with a member of our team.

Alternatively, you can write to us at:

Website Customer Services Matalan Perimeter Road Knowsley Industrial Park LIVERPOOL L33 7SZ

(This address is not a returns address.)