Product Recall Notice
3 Wick Mercury Effect Candle:
M691214 – Silver
M691215 – Red
M691216 - Gold
We have identified that the product does not meet our usual high standards regarding safety and quality and therefore, we are recalling this product. Please refrain from using the candle immediately and return the candle to your nearest Matalan store as soon as possible where our staff will be happy to give you a full refund. You do not need to have your receipt.
If you bought a candle for someone else or know someone who has one then please let them know about this letter.
This recall does not affect any other Matalan product.
We would like to apologise for this. We pride ourselves on delivering great quality at great prices, and know that it’s unacceptable to have to recall products. We hope that this doesn’t inconvenience you too much, and look forward to welcoming you to Matalan again soon.
If you have any queries, please contact our Customer Services Department on 0333 0044444 or at the address set out below. We wish to thank you for your co-operation and apologise again for any inconvenience this may cause you.
If you have any queries, please contact 0845 330 3330 or at:Matalan Customer Services Gillibrands Road Skelmersdale WN8 9TB