Matalan is pleased to help you with all aspects of your online shopping. If you would like to ask a question or make a comment on your experience of using Matalan online, please contact us by calling our customer services team on 0845 330 3330 (Monday to Friday 8.30 am - 5.00 pm, Saturday 9.00 am to 5.00pm, Sunday 10.00 am to 4.00pm) or email them at cs@matalanonline.co.uk.

Alternatively you can visit our Help section where your question may already have been answered.

Thank you for helping us to improve your shopping experience. We look forward to welcoming you back soon.