Scratch Card Terms & Conditions

Scratch Card Terms & Conditions

  1. This Promotion is open to United Kingdom residents aged 18 or over excluding employees of Matalan Retail Limited and their families and anyone else professionally connected with this promotion.
  2. Promotion Period: 09:00 on 11 September until 23:59 on 20 September 2017. 
  3. Instant Win Promotion Period: 09:00 on 11 September 2017 until 23.59 on 14 September 2017.
  4. No purchase is necessary to enter; internet access and a valid Matalan Reward Card are required to play.  If you do not have a Matalan Reward card, you can apply for one here.
  5. Neither a Twitter account nor a Facebook account is necessary to participate in the scratch card game (Instant Win Promotion).  Not having a Twitter or Facebook account will limit the amount of prize draw entries available to you.
  6. Maximum one scratch card per person meaning a maximum one Instant Win Prize per person.
  7. Instant Win: During the Instant Win Promotion Period access the Matalan scratch card game.  If prompted submit your personal details as specified including your Matalan Reward Card details where indicated and scratch your card.  You will receive instant notification of which Instant Win Prize you have won and your digital wallet will be updated immediately. Your win will be confirmed by email the day after your win.

8. Prize Draw Prize:  One winner will win £1,000 worth of Matalan vouchers. The vouchers will be valid for a minimum of twelve months from date of issue.  See clause 10 for full details.

  1. Instant Win Prizes:
    1. Discount voucher: £5 off when you spend £25 or more (upto 60,000 to be won);
    2. Discount voucher: £10 off when you spend £50 or more (upto 100,000);
    3. Discount voucher: £15 off when you spend £75 or more (upto 5,000);
    4. Discount voucher: £5 off when you spend £50 or more (up to 6,000);
    5. Discount vouchers: winners will have the option to select ONE from the following (subject to availability):
      1. 20% off full price Ladies (upto 15,000);
      2. 20% off full price Mens (upto 3,000);
      3. 20% off full price Kids (upto 7,000);
      4. 20% off full price Home (upto 5,000).
    6. Gift:  winners will have the option to select ONE from the following (subject to availability):
      1. Specified candle (except diffusers and pot pourri, upto 2,000);
      2. Ladies’ cami top (black or white, upto 5,000);
      3. Kids’ 2-pack Stripe magic gloves (girls and boys, two pairs of gloves per gift, upto 200);
      4. Men’s beanie hat (navy burgundy or orange, subject to availability, upto 300).

10: Further Prize details:

  1. Prize Draw Prize: The vouchers can be redeemed in Matalan stores only. The vouchers cannot be used in conjunction with any other promotion, offer or discount (including sale items), any discount scheme (including staff discount), the purchase of charity items, gift vouchers, books, DVDs, any items in our lighting range at our homestores, any home delivery only items sold from our homestores, any toys from the Totally Toys range, any items from our instore cafes or at any Matalan clearance store. Matalan reserves the right to refuse damaged or defaced vouchers, vouchers with incorrect codes or vouchers which Matalan reasonably believes to be copies and to amend, alter or terminate this voucher at any time or not to apply discount where it suspects fraudulent use. No adjustments on previous purchases. If you return a single item bought as part of a multi-item purchase using this voucher, you will be refunded the full price of the item less a pro rata proportion of the discount given by the voucher. Full terms and conditions apply, please see online at www.matalan.co.uk and on the related competition entry in the competition wallet that can be found on the home page of the game.
  2. Discount Vouchers: This voucher entitles you to the discount stated on this voucher off your total bill. Voucher may be used once until the end date by the named customer on the voucher in store or online. Only one voucher may be used per customer per transaction and a valid Matalan Reward Card must be presented at the time of purchase to receive this discount. This voucher is not transferable, has no cash value and cannot be used in conjunction with any other promotion, offer or discount (including sale items), any discount scheme (including staff discount) and cannot be used when purchasing any charity items or any items in our lighting range at our homestores or any home delivery only items sold from our homestores. This voucher cannot be used in conjunction with any job centre/new deal vouchers. This voucher cannot be used at Matalan clearance stores. Damaged or defaced vouchers will not be accepted, Matalan reserves the right to refuse any vouchers with incorrect codes of which Matalan reasonably believes to be copies and to amend, alter or terminate this discount at any time due to circumstances beyond its control.  

All discount vouchers will immediately be updated to your digital wallet and confirmation will be emailed to the email account associated with your Matalan Reward card the day following your win.  All discount vouchers must be fully redeemed before the end of the Promotion Period.  The discount vouchers may be used online or instore.  Terms and conditions of Matalan vouchers apply see above.

3. Gifts: To redeem the voucher, take the voucher (either in printed or in electronic form) to your local Matalan* and present it at the customer service desk along with your reward card.  The voucher is not transferable, has no cash value and cannot be used in conjunction with any other promotion.  Matalan reserves the right to refuse damaged or defaced vouchers, vouchers with incorrect codes or vouchers which Matalan reasonably believes to be copies and to amend, alter or terminate this voucher at any time or not to apply discount where it suspects fraudulent use. No adjustments on previous purchases. 

 All vouchers for gifts will immediately be updated to your digital wallet and confirmation will be emailed to the email account associated with your Matalan Reward card the day following your win.  All vouchers for gifts must be claimed before the end of the Promotion Period.  To redeem the voucher, take the voucher to your local Matalan and present it at the customer service desk.  All Gifts are subject to availability.

 

10. All prizes are non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part. The Promoter reserves the right to provide an alternative Prize Draw Prize of equal or greater value in the event of unforeseen circumstances. 

  1. Entry into the prize draw: During the Promotion Period complete any of the following steps to gain an additional entry or entries into the prize draw:
    1. Follow Matalan on Twitter (1 additional entry);
    2. Complete the Matalan survey at the ‘Take Our Survey’ link (1 additional entry);  
    3. Share the game to Twitter (1 additional entry);
    4. Share the game to Facebook and one of your friends takes part  (1 additional entry);
    5. Watch ‘The Show’: click the ‘Watch the Show’ link to watch the Matalan Show on YouTube (1 additional entry);
    6. Click ‘Meet the Team’ (1 additional entry);
    7. Use your Instant Win Voucher Prize before the end of the Promotion Period (instore or online, standard terms and conditions of Matalan vouchers apply) (5 additional entries).
    8. Generate referrals via Facebook and Twitter: for any participants that sign up to play the Instant Win using the shared unique referral link (up to a maximum of five additional entries).

Each of the above activities may only be completed once and to a maximum of 15 additional draw entries per person.

12.  Instant Win Prize Allocation: The Promoter has made all the Instant Win Prizes available to be won using an algorithm which is based on an estimated volume of entries. 

  1. Prize Draw Winner Selection:  All valid entries will be submitted into a prize draw to be conducted within 20 working days of the end of the Promotion Period.  The winner of the prize draw will be selected at random by an independent body.
  2. Instant Win Notification: Winners will be contacted and advised that they have provisionally won (subject to confirmations of eligibility) and what they have won, by an on-screen message at the time of the win and by email to the email address associated with their entry and an update to their App within two working days. 
  3.  Prize Draw Winner Notification: Winner will be contacted and advised that they have provisionally won (subject to confirmations of eligibility) by email to the email address associated with their entry within 5 working days of the winner selection.  Winners must respond within 14 working days from the date of the email confirming (1) eligibility and (2) acceptance of the prize.  If the winner is not contactable or fails to respond to initial winner notification within 14 working days of the notification, the prize will be reallocated by the Promoter to a reserve winner selected in the same manner who will be required to respond with required confirmations.
  4. Incomplete, illegal, misdirected or late entries, or entries not in accordance with these terms and conditions will not be accepted. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.  The participant is responsible for the accuracy of the contact details provided. Personal data must be true.
  5. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, bulk entries, entries by or via third parties or syndicates, entries by macros or other automated means (including systems which can be programmed to submit entries), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means to generate additional entries in a way that is not consistent with the spirit of the promotion, that person’s entries will be disqualified and any prize award will be void.
  6. Winner Name publication:  The name and county of the Prize Draw winner, will be made available by writing to matalan_help@3radical.com with “Matalan Winner” in the header and sent to arrive between 31 October and 15 November 2017.
  7. Winners agree to take part in publicity regarding this promotion. If winners do not want their name to be published (except that no-one may opt out of publication of their name and county in accordance with clause 18, which is an industry compliance requirement) they should inform the Promoter when accepting their prize. 
  8. Data Privacy: The Promoter will only use the personal details supplied by you on entering this promotion in order to administer and run this promotion.  Subject to our obligation to provide your name and county upon request if you are the winner of the Prize Draw, your personal details will always be kept confidential and in accordance with the Data Protection Act 1998. Click here for the Promoter’s Privacy Policy. Please note that the privacy policy which governs the Matalan Reward Card is not the same as this privacy policy.
  9. The Promoter shall take appropriate technical and organisational measures against the unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
  10. The decision of the Promoter is final, and no correspondence will be entered into.
  11. The Promoter accepts no responsibility for late, incomplete, incorrectly submitted, corrupted or misdirected entries.

24.  Liability: The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting any Prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law. The Promoter is not liable for any defects in the prize, any concerns with the prize should be directed towards the manufacturer of the prize.

 

25.  If for any reason any aspect of this promotion is not capable of running as planned, including as a result of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion and subject to any written directions given under applicable law:

    1. cancel, terminate, modify or suspend the promotion, or
    2. invalidate any affected entries; or
    3. disqualify any individual who tampers with the entry process.
  1. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  2. Entrants agree to be bound by these Terms and Conditions.
  3. Any question concerning the legal interpretation of the rules will be based on English law and the Courts of England and Wales will have exclusive jurisdiction.

 Promoter:  Matalan Retail Limited, Perimeter Road, Knowsley Industrial Park, Liverpool, L33 7SZ

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