- Keep your question focused on the product.
- Avoid asking questions about anything service related.
- Refrain from mentioning competitors or the specific price you paid for the product.
- Delivery & Returns
Standard Home Delivery: £3.95 or FREE on orders over £40
Your order will arrive within 4-6 days. Deliveries are made 7 days a week.
Fenn Wright Manson clothing will arrive within 5 days. Please note delivery of Fenn Wright Manson clothing is not available to Northern Ireland.
Standard Click & Collect: FREE
Your order will arrive in store within 4-6 days.
Fenn Wright Manson clothing will arrive within 5 days (Standard Home & Standard Click & Collect). Please note delivery of Fenn Wright Manson clothing is not available to Northern Ireland.
Please be aware, the delivery timeframe may be slightly longer than usual during this busy period.
Deliveries in Northern Ireland are taking a little longer than usual at the moment.
We’ll be happy to exchange or refund within 14 days of purchase if you bought the items in store, or within 14 days of you receiving the items if you ordered them online. Items must be returned with the original receipt, unworn and in the condition they were purchased, including all labels, tags and packaging. The refund will be issued on the method of payment you used.
Items bought between 1st October and 24th December 2021 can be returned with your receipt until 14th January 2022 for a refund or exchange.
Exceptions apply. Please visit our dedicated returns page for full details.
If goods are Sale items we will only offer an exchange or refund on to a refund card only.
In store: FREE
By post: A delivery charge is applicable.
To guarantee that your order is delivered before Christmas, please place your order by the following dates:
Standard Home Delivery – order before midnight on Sunday 19th December
Standard Click & Collect – order before midnight on Sunday 19th December
Please Note: Various branded products (featured in the delivery exceptions section) must be placed by Thursday 16th December for delivery to your home prior to Christmas.Delivery Information Returns Information