Return by post

We are sorry that you were not happy with your purchase. We want to make sure the process is as easy as possible. Please follow our simple step by step guide below, to return your goods within 60 days of purchase.

1. Register your return

Click HERE to start your return. We don’t offer an exchange service by post.

2. Post your return

Proceed through the portal and you’ll be given the option to choose a carrier that suits your needs to return your items. Ensuring your product is securely wrapped. Remember to ask for a receipt as proof of sending.

3. We'll do the rest

Once you have posted your goods back, we will notify you on arrival, please allow 14 days from receipt of your return to be processed

    matalan