By spending over £49.99 online, you will qualify for Free Standard Home Delivery. We reserve the right to vary the terms of this promotion at any time, or to withdraw this promotion altogether. 

*Excludes items that have a £10 large item delivery cost. 

Standard Home Delivery orders should arrive within 5 days, and deliveries are made 7 days a week. Please Note: The following exceptions below are UK Mainland Delivery Only Luggage deliveries may exceed standard delivery times. 

Order before 10pm Sunday-Friday for home delivery the next day. Orders placed between 10pm on Friday and 10pm on Sunday will be delivered on Monday. Orders placed after 10pm on Sunday will be delivered on Tuesday. 

Order before 7pm Monday to Friday to collect in store the next day. Orders placed after 7pm on Friday will be ready to collect in store on Monday. Orders placed after 7pm on Sunday will be delivered on Tuesday. 

Please note our next day delivery service and next day click & collect service is not available for the following locations: 

• Inverness 

• Boucher Road 

• Craigavon 

• Newtownabbey 

• Londonderry 

• Elgin 

• Newtownards 

• Ayr

• Kilmarnock

• Aberystwyth

• Galashiels

• Workington

• Truro

• Isle of Wight

• Belfast City

*Please note our next day delivery service and next day click & collect service is not available on selected items due to their size/weight. Products typically affected are: 

Branded/Online Exclusives

• Charity products 

• Hyacinth drawer units 

• Plastic storage drawers 

• Large storage boxes 

• Mirrors 

• Large photo frames 

• Narrow wooden units 

• Rugs 

• Large luggage 

• Lighting 

Standard Click & Collect orders will arrive in store within 5 days. Once your Click & Collect order has arrived in store, we’ll send you a confirmation email and a text to let you know your order is ready to collect. Please bring a copy of your email as proof of purchase. 

If you haven’t collected your order after 7 days, we'll send you a reminder, and then another one after 10 days. At 15 days, we’ll refund your money and return the order. Unfortunately Click & Collect is not available at any of our clearance stores. 

Please note that if you’re using Click & Collect for the below store, it may take a little longer for the store to receive your order: 

• Inverness 

Exclusions to delivery may apply to Electrical Goods, Large Home Items, and some of our Third Party Brands 

What's a large home item? 

• Drawer units

• Large mirrors/photo frames

• Large storage boxes

• Nursery furniture

• Outdoor furniture

• Rugs

• Tables, chairs and benches

• Wardrobes

Products marked as delivered by one of our approved suppliers are sent directly from the brand or their delivery partner. This allows us to offer you a wider and more specialised range online.

For larger items

Delivery will be arranged by the supplier. They may contact you nearer the time to agree a suitable delivery date.

For smaller items

These will be dispatched by the supplier within the expected delivery timeframe. You won’t usually be contacted in advance of delivery. If your order hasn’t arrived when expected, please get in touch with our Customer Services team  via Live Chat or on 0333 004 4444 between 8am and 6pm, 7 days a week.

Why is my order coming from a supplier?

To give you access to a broader selection, some items are delivered directly by our approved suppliers.

While the supplier manages the delivery, we’re still here to help if you have any questions or need support at any stage.

Why might delivery take a little longer?

Some items delivered by our trusted suppliers may have a slightly longer lead time. You’ll find the estimated delivery timeframe in your order confirmation and in My Account, so we recommend checking there first.

If your order hasn’t arrived within the expected timeframe, please contact our Customer Services team via Chat or on 0333 004 4444 who will be happy to help track your delivery.

I need help with my order

If your order is delayed, arrives damaged, or there’s an issue with what you’ve received, our Customer Services team is here to help.

They’ll liaise directly with the supplier on your behalf to resolve things as quickly as possible. Our team is available 8am to 6pm, 7 days a week, although supplier operating hours may vary.

DELIVERY

Standard Home Delivery is £3.99, but if your order is £49.99 or over, you will qualify for free delivery. Once your order is placed, your item(s) will arrive within 5-7 days.

We encourage you to measure your walls correctly ahead of your purchase to ensure you get the right number of rolls.

DELIVERY

Standard Home Delivery is £3.99, but if your order is £49.99 or over, you will qualify for free delivery. Once your order is placed, your item(s) will arrive within 5-7 days.

DELIVERY

There is a £10 delivery charge for all East Coast furniture.  Once your order is placed, your item(s) will arrive within 5-7 days.

DELIVERY

Unfortunately Julian Bowen Products cannot be delivered to Northern Ireland

There is a £10 delivery charge for all Julian Bowen furniture. Once your order is placed, your item(s) will arrive within 5-7 days.

DELIVERY

Standard Home Delivery is £3.99, but if your order is £49.99 or over, you will qualify for free delivery. Once your order is placed, your item(s) will arrive within 5-7 days.

We encourage you to measure your walls correctly ahead of your purchase to ensure you get the right number of rolls.

DELIVERY

There is a £10 delivery charge for LPD furniture.  Once your order is placed, your item(s) will arrive within 5-10 days.

Please note we do not deliver to the following postcodes: W1, NW1, WC1, WC2, EC1, EC2, EC3, EC4, E1, SE1, SE11, GY, IM, JE, TR21-25, PO 30 - 40, AB, BT, DD, HS, IV, KW, KY, PA, PH, ZE.

DELIVERY

Standard Home Delivery is £3.99, but if your order is £49.99 or over, you will qualify for free delivery. Once your order is placed, your item(s) will arrive within 5-7 days.

Unfortunately, we are unable to deliver to the following postcode areas: Eire, GY, JE, G9 - 10, BT, PO30 - 41, IM, KA, PH, AB, KW, PA, HS, IV, ZE, FK

DELIVERY

There is a £10 delivery charge for all MH Star furniture.  Once your order is placed, your item(s) will arrive within 3-5 days.

DELIVERY

Standard Home Delivery is £3.99, but if your order is £49.99 or over, you will qualify for free delivery. Once your order is placed, your item(s) will arrive within 4-6 days.

We encourage you to measure your walls correctly ahead of your purchase to ensure you get the right number of rolls.

DELIVERY

Unfortunately RUComfy Products cannot be delivered to Northern Ireland.

Standard Home Delivery is £3.99, but if your order is over £49.99, you will qualify for free delivery. All orders placed before 12pm noon to mainland UK postcodes will be dispatched on the same day for next day delivery. Please allow 1-2 additional working days for delivery to out of area delivery postcodes.

DELIVERY

Standard Home Delivery is £3.99, but if your order is £49.99 or over, you will qualify for free delivery. Once your order is placed, your item(s) will arrive within 5-7 days.

DELIVERY

There is a £10 delivery charge for all Swift furniture.  Once your order is placed, your item(s) will arrive within 10-12 days readily assembled.

DELIVERY

Standard Home Delivery is £3.99, but if your order is £49.99 or over, you will qualify for free delivery. Once your order is placed, your item(s) will arrive within 5-7 days.

Products marked as ‘Online Exclusive’ are available to buy on our website only and won’t be found in our stores.

 This includes items from our own brands, as well as a wider range offered through our approved suppliers. By offering Online Exclusive products, we’re able to bring you more choice, including extended sizes, specialist items and styles you might not otherwise find in store.

To shop the full range of our online exclusives please click here.