It’s easy to track your order if you have an account with us. Just log in to My Account and click Order History to see your estimated delivery date. If you've opted for Home Delivery, you'll also receive a tracking link by email once your order's been despatched.
Standard Home Delivery orders should arrive within 5 working days, and deliveries are made between Monday and Friday.
Spend over £50 to get free standard home delivery. We reserve the right to vary the terms of this promotion at any time, or to withdraw this promotion altogether.
Order before 4pm Monday-Friday for home delivery the next working day. Any orders placed after 4pm on a Friday will be delivered on Tuesday.
Please note our next day delivery service is not available on selected items due to their size/weight. This includes:
Standard Click & Collect orders take up to 5 working days to arrive in store.
Use our Store Finder to find details of your local store and its opening hours.
Once your Click & Collect order has arrived in store, we’ll send you a confirmation email and a text to let you know your order is ready to collect. Please bring a copy of your email as proof of purchase.
If you haven’t collected your order after 7 days, we'll send you a reminder, and then another one after 10 days. At 15 days, we’ll refund your money and return the order.
Please note that if you’re using Click & Collect for the below stores, it may take a little longer for the store to receive your order:
Order before 4pm Monday-Friday to collect the next working day. Any orders placed before 4pm on a Friday will arrive in store on Monday. Any orders placed after 4pm on a Friday will arrive in store on Tuesday.
Please note that we only deliver to UK-registered postcodes. Unfortunately, we don't yet deliver to Channel Islands or British Forces Post Office addresses. We may restrict other postcodes at our discretion.
Next day delivery to some postcodes such as Northern Ireland and outlying areas may not be available at the moment.
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