Need to know when your order will be delivered? Please see below for our current delivery timings.
|Delivery option||Delivery times||Cost|
|Next Day Click & Collect||Order before 4pm||£1.99|
|Click & Collect||Within 3 working days||FREE|
|Next Day Home Delivery||Order before 4pm||£4.95|
|Standard Home Delivery||Within 5 working days||£3.95|
|Home Delivery when you spend over £50||Within 5 working days||FREE|
Due to the adverse weather conditions, it may take us longer than expected to get home delivery and Click & Collect orders to you. We apologise for any delay you may experience.
YELLOW WARNING OF SNOW for Wales, North West England, East Midlands, Yorkshire & Humber, West Midlands.
If you've got an account with us and are looking for an update, log into your account and click into your order history for estimated delivery time.
Order before 4pm Monday-Friday to collect the next working day. Any orders placed before 4pm on a Friday will arrive in store on Monday. Any orders placed after 4pm on a Friday will arrive in store on Tuesday.
Order before 4pm Monday-Friday for home delivery the next working day. Any orders placed after 4pm on a Friday will be delivered on Tuesday.
Please note our next day delivery service is not available on selected items due to their size/weight. Products typically affected are:
Your order will arrive to the store of your choice within 3 working days. Please use our Store Finder for details on your local store’s opening hours.
Once your Click & Collect order has arrived at your store we will send you a confirmation email and text message when your order is ready to collect. Simply bring a copy of your email as proof of purchase.
If you have not collected your order after 10 days, we'll send you a reminder, and again after 28 days. If we get to 29 days we will refund your money and return the order.
Please note, if you are using our click & collect service for the below stores, it may take a little longer for the store to receive your order. (New returns policy from 21st May 2018 00.01am - please see our dedicated returns page for more information.)
Your order will arrive within 5 working days. Deliveries are made between Monday-Friday.
Spend over £50 to get free standard home delivery.
We reserve the right to vary the terms of this promotion at any time, or to withdraw this promotion altogether.
Unfortunately, we do not yet deliver to Channel Islands or British Forces Post Office addresses. We may restrict other postcodes at our discretion.
Next day delivery to some postcodes such as Northern Ireland and outlying areas may not be available at the moment.