Next day delivery is now available.
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Here to help

We have temporarily closed our phone lines to help us respond more promptly to the unprecedented volume of enquiries we are currently receiving. We understand the frustration this temporary approach may cause and apologise for any inconvenience.

If you've recently logged an enquiry with us please be assured that we see you, and hear you, and we are doing our very best to get back to you as quickly as possible. Thank you for your patience and continued support.

Before getting in touch, please visit our FAQs page to see if you can find an answer to your query.

You can also find the latest information about store openings, returns, deliveries and Click & Collect on our Coronavirus page.

If you can't find an answer on our help pages, please get in touch with our customer care team via email at

You can also write to us at:

Customer Services, Matalan, Perimeter Road, Knowsley Industrial Park, LIVERPOOL, L33 7SZ

(Please be aware, this is not a returns address)

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