Here to help

Before getting in touch, please visit our FAQs page to see if you can find an answer to your query.

You can also find the latest information about store openings, returns, deliveries and Click & Collect on our Coronavirus page.

If you can't find an answer on our help pages, please get in touch with our customer care team via email at

You can also write to us at:

Customer Services, Matalan, Perimeter Road, Knowsley Industrial Park, LIVERPOOL, L33 7SZ

(Please be aware, this is not a returns address)

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