Please note, there will be no home deliveries on Easter Monday.
Need to know when your order will be delivered? Below are our current delivery timings.
|Delivery Type||Cost||Estimated Delivery Day|
|Click & Collect||FREE||Thu-Mon||Fri-Tue||Mon-Wed||Tue-Thu||Wed-Fri||Wed-Fri||Wed-Fri|
|Next Day Click & Collect (order before 4pm)||£1.99||Tue||Wed||Thu||Fri||Mon||Tue||Tue|
|Next Day Click & Collect (order after 4pm)||£1.99||Wed||Thu||Fri||Mon||Tue||Tue||Tue|
|Click & Collect Express Delivery||£1.99||Wed||Thu||Fri||Mon||Tue||Tue||Tue|
|Standard Home Delivery||£3.95||Thu-Mon||Fri-Tue||Mon-Wed||Tue-Thu||Wed-Fri||Wed-Fri||Wed-Fri|
|Standard Home Delivery (over £50)||FREE||Thu-Mon||Fri-Tue||Mon-Wed||Tue-Thu||Wed-Fri||Wed-Fri||Wed-Fri|
|Next Day Home Delivery (order before 4pm)||£4.95||Tue||Wed||Thu||Fri||Mon||Tue||Tue|
|Next Day Home Delivery (order after 4pm)||£4.95||Wed||Thu||Fri||Mon||Tue||Tue||Tue|
|Express Home Delivery||£4.95||Wed||Thu||Fri||Mon||Tue||Tue||Tue|
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If you’ve been unable to find a solution on our help pages and need further assistance please contact our dedicated customer care team, see below:
Tel: 0333 0044444 (Monday – Sunday 8am – 6pm). The cost is at a local rate and you will be charged according to your service provider's rates. Email: firstname.lastname@example.org (please be aware that our typical response times are between 24 and 72 hours depending on our volumes).
Alternatively, you can write to us at:
Customer Services, Matalan, Perimeter Road, Knowsley Industrial Park, LIVERPOOL, L33 7SZ (please be aware, this is not a returns address).
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