Need to know when your order will be delivered? Below are our current delivery timings.
|Delivery Type||Cost||Estimated Delivery Day|
|Click & Collect||FREE||Thu-Mon||Fri-Tue||Mon-Wed||Tue-Thu||Wed-Fri||Wed-Fri||Wed-Fri|
|Next Day Click & Collect (order before 4pm)||£1.99||Tue||Wed||Thu||Fri||Mon||Tue||Tue|
|Next Day Click & Collect (order after 4pm)||£1.99||Wed||Thu||Fri||Mon||Tue||Tue||Tue|
|Click & Collect Express Delivery||£1.99||Wed||Thu||Fri||Mon||Tue||Tue||Tue|
|Standard Home Delivery||£3.95||Thu-Mon||Fri-Tue||Mon-Wed||Tue-Thu||Wed-Fri||Wed-Fri||Wed-Fri|
|Standard Home Delivery (over £50)||FREE||Thu-Mon||Fri-Tue||Mon-Wed||Tue-Thu||Wed-Fri||Wed-Fri||Wed-Fri|
|Next Day Home Delivery (order before 4pm)||£4.95||Tue||Wed||Thu||Fri||Mon||Tue||Tue|
|Next Day Home Delivery (order after 4pm)||£4.95||Wed||Thu||Fri||Mon||Tue||Tue||Tue|
|Express Home Delivery||£4.95||Wed||Thu||Fri||Mon||Tue||Tue||Tue|
If you've got an account with us and are looking for an update, log into your account by clicking the link below.
See what other customers are frequently asking to help you solve your query quickly.
Want to visit your local store? Enter your location to easily find your store details and location.
See what other customers are asking about Gift Cards to help you solve your query quickly.
Sign up for your reward card or find out more.
Do you know the size you want to buy and what to check that it matches our Matalan sizes? You'll find all the details you need here...
Know the page you want but not sure how to find it? Our site map is simple to use and will show you all the pages we have online. You'll find the page you need here...
Bought something you love? Want to tell everybody about the style, fit or design? Whether you want to tell us how great our product is or give us feedback to help us improve our products you can leave a review on our site...
If you’ve been unable to find a solution on our help pages and need further assistance please contact our dedicated customer care team, see below:
Tel: 0333 0044444 (Monday – Sunday 8am – 6pm). The cost is at a local rate and you will be charged according to your service provider's rates. Email: email@example.com (please be aware that our typical response times are between 24 and 72 hours depending on our volumes).
Alternatively, you can write to us at:
Customer Services, Matalan, Perimeter Road, Knowsley Industrial Park, LIVERPOOL, L33 7SZ (please be aware, this is not a returns address).
Update your browser to view this website correctly. Update my browser now