Need to know when your order will be delivered? Below are our current delivery timings.
|Delivery option||Delivery times||Cost|
|Next Day Click & Collect||Order before 4pm||£1.99|
|Click & Collect||Within 3 working days||FREE|
|Next Day Home Delivery||Order before 4pm||£4.95|
|Standard Home Delivery||Within 5 working days||£3.95|
|Home Delivery when you spend over £50||Within 5 working days||FREE|
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If you’ve been unable to find a solution on our help pages and need further assistance please contact our dedicated customer care team, see below:
Tel: 0333 0044444 (Monday – Sunday 8am – 6pm). Email: firstname.lastname@example.org (please be aware that our typical response times are between 24 and 72 hours depending on our volumes).
Alternatively, you can write to us at:
Customer Services, Matalan, Perimeter Road, Knowsley Industrial Park, LIVERPOOL, L33 7SZ (please be aware, this is not a returns address).