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DELIVERY View Timings

Need to know when your order will be delivered? Below are our current delivery timings.

Delivery option Delivery times Cost
Click & Collect Within 3 working days FREE
Standard Home Delivery Within 5 working days £3.95
Home Delivery when you spend over £50 Within 5 working days FREE

If you've got an account with us and are looking for an update, log into your account by clicking the link below.

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FAQs view now

See what other customers are frequently asking to help you solve your query quickly.



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Christmas store opening hours

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SIZE GUIDES view size guide

Do you know the size you want to buy and what to check that it matches our Matalan sizes? You'll find all the details you need here...

Size Guides


Know the page you want but not sure how to find it? Our site map is simple to use and will show you all the pages we have online. You'll find the page you need here...

Site Map


Bought something you love? Want to tell everybody about the style, fit or design? Whether you want to tell us how great our product is or give us feedback to help us improve our products you can leave a review on our site...

Reviews and Feedback


If you’ve been unable to find a solution on our help pages and need further assistance please contact our dedicated customer care team, see below:

Tel: 0333 0044444 (Monday – Sunday 8am – 6pm). Email: (please be aware that our typical response times are between 24 and 72 hours depending on our volumes).

Alternatively, you can write to us at:

Customer Services, Matalan, Perimeter Road, Knowsley Industrial Park, LIVERPOOL, L33 7SZ (please be aware, this is not a returns address).

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