IMPORTANT RECALL NOTICE

THESE PRODUCTS WERE ON SALE FROM 24TH FEBRUARY 2020 TO 24TH AUGUST 2020.

It has come to our attention that the above pom pom socks do not meet our usual high standards for quality and safety as the pom poms may become detached, which could present a choking hazard. As customer safety is our highest priority, we are immediately recalling these pom pom socks.

If you’ve bought any of the above pom pom socks, please do not use the products and return them at your earliest convenience to your nearest Matalan store where our staff will be happy to give you a full refund. You will not need to produce a receipt to claim a refund.

If you have bought the above for someone else or know someone who has one then please let them know immediately about this notice.

We pride ourselves on delivering great quality at great prices and we’re really sorry for any inconvenience caused.

Please note this recall does not affect any other Matalan product.

If you have any queries, please contact 0333 0044444, email us at cs@matalanonline.co.uk or write to the address set out below.

We wish to thank you for your co-operation and we once again apologise for any inconvenience this may cause you. We look forward to welcoming you back to Matalan soon.

These Products were on sale from 29th December 2019 to 11th February 2020.

IIt has come to our attention that the above snow globes do not meet our usual high standards for quality and safety as the globe can become detached from the base when in use. As customer safety is our highest priority, we are immediately recalling these snow globes.

If you’ve bought any of the above snow globes, please do not use the products and return them at your earliest convenience to your nearest Matalan store where our staff will be happy to give you a full refund. You will not need to produce a receipt to claim a refund.

If you have bought the above for someone else or know someone who has one then please let them know immediately about this notice.

We pride ourselves on delivering great quality at great prices and we’re really sorry for any inconvenience caused.

Please note this recall does not affect any other Matalan product.

If you have any queries, please contact 0333 0044444, email us at cs@matalanonline.co.uk or write to the address set out below.

We wish to thank you for your co-operation and we once again apologise for any inconvenience this may cause you. We look forward to welcoming you back to Matalan soon.

THESE PRODUCTS WERE ON SALE FROM 1ST SEPTEMBER 2019 TO 19TH NOVEMBER 2019

It has come to our attention that the above Alphabet Hot Water Bottles do not meet our usual high standards for quality and safety. As customer safety is our highest priority, we are immediately recalling these hot water bottles.

If you’ve bought any of the above hot water bottles, please do not use the products and return them at your earliest convenience to your nearest Matalan store where our staff will be happy to give you a full refund. You will not need to produce a receipt to claim a refund.

If you have bought the above for someone else or know someone who has one then please let them know immediately about this notice.

We pride ourselves on delivering great quality at great prices and we’re really sorry for any inconvenience caused.

If you have any queries, please contact 0333 0044444, email us at cs@matalanonline.co.uk or write to the address set out below.

We wish to thank you for your co-operation and we once again apologise for any inconvenience this may cause you. We look forward to welcoming you back to Matalan soon.

THESE PRODUCTS WERE ON SALE FROM 1ST SEPTEMBER 2019 TO 19TH NOVEMBER 2019

It has come to our attention that the above Hot Water Bottles do not meet our usual high standards for quality and safety. As customer safety is our highest priority, we are immediately recalling these hot water bottles.

If you’ve bought any of the above hot water bottles, please do not use the products and return them at your earliest convenience to your nearest Matalan store where our staff will be happy to give you a full refund. You will not need to produce a receipt to claim a refund.

If you have bought the above for someone else or know someone who has one then please let them know immediately about this notice.

Please note this recall does not affect any other Matalan product.

We pride ourselves on delivering great quality at great prices and we’re really sorry for any inconvenience caused.

If you have any queries, please contact 0333 0044444, email us at cs@matalanonline.co.uk or write to the address set out below.

We wish to thank you for your co-operation and we once again apologise for any inconvenience this may cause you. We look forward to welcoming you back to Matalan soon.

It has come to our attention that the Elsa Light Up Jumper is not suitable for children under 3 year old due to small parts included in the jumper. As a precaution we are immediately recalling the age 2-3 version of this jumper which is intended for use by a child under 3.

The Elsa Light Up Jumper meets the required safety standards for children aged 3 and above.

If you’ve bought a size 2-3, or if you have bought the Elsa Light Up Jumper for a child aged under 3, please do not use the product and return it at your earliest convenience to your nearest Matalan store where our staff will be happy to give you a full refund. You will not need to produce a receipt to claim a refund.

We’re really sorry for any inconvenience caused however customer safety is our highest priority and we pride ourselves on delivering great quality at great prices.

Please note this recall does not affect any other Matalan product and does not affect Frozen Light Up Jumpers intended to be worn by children aged 3 +.

If you have any queries, please contact 0333 0044444, email us at cs@matalanonline.co.uk or write to the address set out below.

We wish to thank you for your co-operation and we once again apologise for any inconvenience this may cause you. We look forward to welcoming you back to Matalan soon.



MATALAN RETAIL LIMITED

Registered in England No. 2103564 VAT No. 534 5886 16

Registered Office: Perimeter Road, Knowsley Industrial Estate, Liverpool, L33 7SZ