Delivery

Please note that due to weather disruption you may experience some delays to expected delivery times.

World Book Day Delivery

Is your little one looking forward to dressing up for World Book Day on Thursday 5th March? Make sure costumes arrive on time by following these delivery guidelines:

Standard Home Delivery: Order by Wednesday 26th February

Standard Click & Collect: Order by Sunday 1st March

Next Day Home Delivery & Next Day Click & Collect: Order by 4pm on Tuesday 3rd March

Looking to track your order?

It’s easy to track your order if you have an account with us. Just log in to My Account and click Order History to see your estimated delivery date.

When will I receive my order?

Please see below for our current delivery timings.

Order Day
Mon Tue Wed Thu Fri Sat Sun
Delivery Type Cost Estimated Delivery Day
Click & Collect FREE Thu-Mon Fri-Tue Mon-Wed Tue-Thu Wed-Fri Wed-Fri Wed-Fri
Next Day Click & Collect (order before 4pm) £1.99 Tue Wed Thu Fri Mon Tue Tue
Next Day Click & Collect (order after 4pm) £1.99 Wed Thu Fri Mon Tue Tue Tue
Standard Home Delivery £3.95 Thu-Mon Fri-Tue Mon-Wed Tue-Thu Wed-Fri Wed-Fri Wed-Fri
Standard Home Delivery (over £50) FREE Thu-Mon Fri-Tue Mon-Wed Tue-Thu Wed-Fri Wed-Fri Wed-Fri
Next Day Home Delivery (order before 4pm) £4.95 Tue Wed Thu Fri Mon Tue Tue
Next Day Home Delivery (order after 4pm) £4.95 Wed Thu Fri Mon Tue Tue Tue

Click & Collect (FREE)

Your order will arrive at your chosen store within 3-5 working days. Please use our Store Finder to see details of your nearest store and its opening hours.

Once your Click & Collect order has arrived in store, we'll send you a confirmation email and text to let you know your order's ready to collect. Just bring a copy of your email as proof of purchase.

If you haven't collected your order after 7 days, we'll send you a reminder, and again after 10 days. If we get to 15 days we'll refund your money and return the order.

Please note, if you're using our Click & Collect service for the below stores, it may take a little longer for the store to receive your order.

  • Inverness
  • Boucher Road
  • Craigavon
  • Newtownabbey
  • Londonderry
  • Elgin
  • Newtownards

Next Day Click & Collect (£1.99)

Order before 4pm Monday-Friday to collect the next working day. Any orders placed before 4pm on a Friday will arrive in store on Monday. Any orders placed after 4pm on a Friday will arrive in store on Tuesday.

Standard Home Delivery (£3.95)

Your order will arrive within 5 working days. Deliveries are made between Monday-Friday.

Standard Home Delivery (FREE on orders over £50)

Spend over £50 to get free standard home delivery. We reserve the right to vary the terms of this promotion at any time, or to withdraw this promotion altogether.

Next Day Home Delivery (£4.95)

Order before 4pm Monday-Friday for home delivery the next working day. Any orders placed after 4pm on a Friday will be delivered on Tuesday.

Please note our next day delivery service is not available on some items due to their size/weight. This includes:

  • Charity products
  • Drawer units
  • Plastic drawers
  • Large storage boxes
  • Mirrors
  • Large photo frames
  • Narrow wooden units
  • Rugs
  • Luggage
  • Furniture
  • Lighting

Delivery Restrictions

Unfortunately, we don't yet deliver to Channel Islands or British Forces Post Office addresses. We may restrict other postcodes at our discretion.

Next day delivery to some postcodes such as Northern Ireland and outlying areas may not be available at the moment.

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