Matalan is a leading UK and international omnichannel fashion and homeware retailer, on a mission to be the first choice for outstanding family value. With a large store network in excess of 270 UK and international stores and an integrated e-commerce platform, Matalan is a trusted brand which puts its customer at the heart of its business and delivers unrivalled product choice and exceptional style and quality to 11 million loyal shoppers every year. Matalan is famously committed to offering a compelling value focused fashion and home offering, that continues to help millions of UK household budgets go further.
Matalan’s locations, late night openings, convenient parking, 'everything under one roof' offering and free click and collect service are just some of the reasons why our customers love shopping at Matalan.
Customer Queries
Need help? Review our FAQs or use one of our get in touch options.
You can contact us by phone on 03330044444, lines are open 8am- 6pm, 7 days a week. Please check your service provider for charges.
Alternatively, you can write to us at: Website Customer Services, Matalan, Perimeter Road, Knowsley Industrial Estate, Kirby, Knowsley, L33 7SZ
Press Enquiries
For all consumer press and retail trade enquiries about Matalan products or campaigns, contact press@matalan.co.uk.
For all corporate press enquiries about Matalan, contact our corporate PR agency Headland Consultancy: matalan@headlandconsultancy.com / 020 3805 4822
Corporate Publications
For all of the Matalan Press Releases and financial results, please click here Matalan Corporate Publications
International Stores
Matalan has a growing number of international franchise stores throughout the Middle East, Europe, and Africa with experienced fashion retail companies. If you have retail experience and want to join our growing international family, we would love to hear from you.
For all enquiries relating to international franchising, wholesale or distribution contact us as below:
Email us: international_enquiries@matalan.co.uk
Write to us: Matalan International, Matalan Retail Limited, Perimeter Road, Knowsley Industrial Park, Liverpool, L33 7SZ
Careers
The world of fashion never stands still. And neither does Matalan. For those with energy, spirit and drive there's never been a better time to join us.
Visit the Matalan Careers site today.
Become an Affiliate
The Matalan affiliate programme is a rewarding programme no matter what interests you, fashion for women or men, stuff for the home or school clothes for the kids.
Accessibility
The Matalan site is designed to be accessible and usable by as many people as possible, so if you have any difficulties in using our site, let us know so that we can improve.
Business Update
Detail on our 2020 Gender Pay Gap can be found here.
Detail on our 2021 Gender Pay Gap can be found here.
Detail on our 2022 Gender Pay Gap can be found here.
Detail on our 2023 Gender Pay Gap can be found here.
Detail on our 2024 Gender Pay Gap can be found here.