Matalan is a leading UK and international omnichannel fashion and homeware retailer, on a mission to be the first choice for outstanding family value. With a large store network in excess of 270 UK and international stores and an integrated e-commerce platform, Matalan is a trusted brand which puts its customer at the heart of its business and delivers unrivalled product choice and exceptional style and quality to 11 million loyal shoppers every year. Matalan is famously committed to offering a compelling value focused fashion and home offering, that continues to help millions of UK household budgets go further.
Matalan’s locations, late night openings, convenient parking, 'everything under one roof' offering and free click and collect service are just some of the reasons why our customers love shopping at Matalan.
Customer Queries
Need help? Please review our FAQs or use one of our get in touch options.
You can contact us by phone on 03330044444, lines are open 8am- 6pm, 7 days a week. Please check your service provider for charges.
Alternatively, you can write to us at:
Website Customer Services, Matalan, Perimeter Road, Knowsley Industrial Estate, Kirby, Knowsley, L33 7SZ
Press Enquiries
For all consumer press and retail trade enquiries about Matalan products or campaigns please contact press@matalan.co.uk
For all corporate press enquiries about Matalan, please contact our corporate PR agency Headland Consultancy: matalan@headlandconsultancy.com / 020 3805 4822
Corporate Publications
For all of the Matalan Press Releases and financial results, please click here Matalan Corporate Publications
International Stores
As of April 2021, Matalan has an impressive 230 UK stores and 50 International franchise stores within Europe, Middle East and Africa, supported with a rapidly growing online channel.
Matalan operate stores successfully internationally with numerous stores throughout the Middle East, and other territories, if you have retail experience and want to join our growing International Family we would love to hear from you.
For all International & Franchise enquiries, please contact David Proctor. Email: Proctor_D@matalan.co.uk
MATALAN INTERNATIONAL, FAO :- Mr David Proctor, Perimeter Road, Knowsley Industrial Park, Liverpool L33 7SZ
Careers
The world of fashion never stands still. And neither does Matalan. For those with energy, spirit and drive there's never been a better time to join us.
Visit the Matalan Careerssite today.
Become an Affiliate
The Matalan affiliate programme is a rewarding programme no matter what interests you, fashion for women or men, stuff for the home or school clothes for the kids.
Accessibility
The Matalan site is designed to be accessible and usable by as many people as possible, so if you have any difficulties in using our site, please let us know so that we can improve.
Business Update
Detail on our 2020 Gender Pay Gap can be found here here.
Detail on our 2021 Gender Pay Gap can be found here.
Detail on our 2022 Gender Pay Gap can be found here.
Detail on our 2023 Gender Pay Gap can be found here.
Detail on our 2024 Gender Pay Gap can be found here.